We are the independent government agency that regulates the New Zealand real estate industry.
Our purpose is to promote and protect the interests of consumers buying and selling real estate, and to promote public confidence in the performance of real estate agency work.
What we do
Our job is to promote a high standard of service and professionalism in the real estate industry and help protect buyers and sellers of property.
- We provide independent information for people who are buying and selling property through our settled.govt.nz(external link) website.
- We provide advice and guidance for agents and deal with complaints about agents' behaviour.
- We license people and companies working in the real estate industry.
- We maintain a Code of Conduct setting out the professional standards real estate agents must follow.
- We maintain a public register of real estate agents that includes information about disciplinary action taken in the last 3 years.
The Real Estate Agents Authority is a Crown entity, established under the Real Estate Agents Act 2008. The Real Estate Authority is the operating name of the Real Estate Agents Authority.
A clarification on our name
The ‘Real Estate Authority’ or ‘REA’ is our operating name and how we should be referred to.
Our previous name — ‘Real Estate Agents Authority’ or ‘REAA’ — is our legal name. It is only used for contracts we enter into and in the context of disciplinary decisions from Complaints Assessment Committees and our appearance before the Tribunal or other higher courts.
Learn about licensees’ marketing obligations and how this affects them here.