Suspend or revive your licence
You can choose to suspend your licence at any time. You must not carry out any real estate agency work while your licence is suspended and you cannot suspend a licence retrospectively. To revive your licence early, please complete our form.
- You can suspend your licence for up to 7 years. If you have an agent's or branch manager's licence, you must have done 3 years' real estate agency work in the last 10 years to be eligible to renew your licence. Please take this into account when considering the length of time you suspend your licence.
- You pay a suspension fee when you suspend your licence. You can pay by credit card or bank transfer.
- If you suspend your licence for more than a year, you pay an annual suspension fee. This is due on the anniversary of the suspension. If you don't pay the annual fee, your licence will be cancelled.
See details of the suspension fee here.
How to voluntarily suspend your licence
- Log in to the licensee portal.
- Select ‘Suspend licence’ from the green navigation ribbon on the homepage and complete the details.
We will send you a confirmation email on the date you have chosen to voluntarily suspend your licence to confirm that your licence has been suspended.
If you're unable to suspend your licence using the licensee portal, please contact us.
The annual suspension fee
You can pay your annual suspension fee online using the licensee portal.
When you have logged in, select ‘Suspend licence’ from the green navigation ribbon on the homepage. Select ‘Pay annual suspension fee’.
If you don't pay the annual fee, your licence will be cancelled. You will not be able to reapply for a licence for a minimum of 5 years.
If you're not able to pay your annual fee online using the licensee portal, please contact us.
Extending your suspension
You can extend your voluntary licence suspension online using the licensee portal and your RealMe login.
You need to submit the suspension extension application before your current suspension ends. You can check your suspension end date on the licence details page in the licensee portal.
You can extend your suspension for 12 months at a time. When you have logged in, select ‘Suspend licence’ from the green navigation ribbon on the licensee portal homepage. Select 'Extend your suspension'. You need to pay a suspension fee when you extend your suspension.
If you don't extend your suspension, your licence will revive and become active again.
If you're not able to extend your suspension online using the licensee portal or if you need help, please contact us.
Invoice and documents
You can find copies of your invoices, evidence of licence, and other licensing documents when you log into the Licensee Portal.
Once you login click ‘Documents’ in the top bar, located under the green ribbon. If you are in a different section of the portal you will first need to click ‘Update Details’ then select ‘Documents’ in the sub-heading.
Please note that your invoice will be generated within 24hrs of completing a licensing application.
If you’re looking for documents for a company, fist click ‘Update Agencies’, select the applicable company, then click ‘Documents’.
After logging in the first time
Use your RealMe username and password.
If you receive a message that says, ‘Oops something is wrong’, please give us a call at 0800 367 732. This could be because:
- you are using a different RealMe account from the last time you logged in
- you may have used you RealMe login before, but not in the REA licensee portal.
Revive your licence
Revive your licence automatically
Your licence will revive automatically the day after your suspension end date. We will confirm the revival of your licence as soon as possible.
Revive your licence early
You can revive your licence early by completing a Notice of revival of voluntarily suspended licence [PDF, 36 KB] form and sending it to us.
Continuing education requirements
If your licence is suspended for less than 12 months
If your licence is suspended for less than 12 months, you will need to complete the continuing education requirements for both the calendar year in which you suspended your licence and for the year in which you reactivate your licence, if they are different years.
The continuing education requirements for the year you suspended your licence need to be completed within 6 weeks of your licence being revived.
If your licence is suspended for 12 months or more
If your licence is suspended for 12 months or more, you will need to complete a refresher training course of 10 hours of verifiable training focused on ensuring you are up to speed with any significant issues or changes in the law. You have until the second renewal of your licence (following the revival of your licence) to complete this refresher training. This training needs to be completed by an approved provider and is set by the REA.
This training will be in addition to the 10+10 continuing education requirements you will need to complete in the calendar year after you revive your licence.